Green Agate

Green Agate

Packing & Loading:

FAQ:

1. Are you a trading company or factory?

We're 100% factory with our own sales team, design team, QC team etc.

2. How do I know your quality?

High solution detailed inspection photos and free sample will be able to verify our quality.

3. I'm a home owner and I need small quantity, what do I do?

Pls check with our sales team if it's in stock or if we have distributor locally.

4. Can I get a door to door service? or can I get the tiles delivered to my door?

Yes, we offer delivery to your door service, which makes your work easy.

5. Can I get a sample first? And how does it charge?

Yes, free sample is available with freight collect or prepaid.

6. What if the tiles are broken during transition?

All our products are guaranteed by insurance, our after sales will sort out the reasons and will sure you'll be properly compensated.

7.How long is the lead time?

The time of delivery is about 10~30 after the deposit arrival,also depending on quantity.

8. How long can my order be finished? How soon can I get my ordered products?

Normally one container order needs 15-30 days.
Transportation duration information:
West European main port: 27 days
Felixstowe / Belfast / South Ampton: 40 days
Dublin: 35days
Western coast of America: about 18 days
Eastern coast of America: about 30 days
Other destinations please email us to get our answer.

9. How could I get to know how much stone I could load per 20' container?

In Xiamen Port of China, we could load the maximum gross weight of 27 tons into one 20'container. Therefore, how much stone you could load per 20' container depends on the weight limit on the roads or railway of your country. Usually, for America, the quantity per 20' container load is as follows.
3/8" thickness-------- 6535 sq.ft.
3/4" thickness-------- 3267 sq.ft.
1 1/4" thickness-------2042 sq.ft.
1 1/2" thickness-------1720 sq.ft.
2" thickness------------1307 sq.ft.

Contact Us:

Name :John Lyu

Email: john@xmbestsail.com

Mob/WhatApp: 0086 15280191889